Frequently Asked Questions
What materials are used in your luggage?
Our luggage is crafted from premium, durable materials designed to withstand the rigors of travel. We use a combination of polycarbonate and ABS for hard shells and high-grade nylon for soft shells.
Can I customize the color and design of my luggage?
Yes! We offer a variety of color options and customizable features to help you create luggage that reflects your style.
How do the wheels on your luggage perform?
Our luggage is equipped with high-quality, multi-directional spinner wheels that ensure smooth maneuverability on various surfaces.
What are the warranty terms for your luggage?
We provide a lifetime warranty covering manufacturing defects and material flaws for all our luggage. This warranty ensures your bag is protected for as long as you own it. However, it does not cover normal wear and tear, misuse, or damage resulting from improper handling.
How do I care for and maintain my luggage?
To keep your luggage in top condition, wipe it with a damp cloth using mild soap for external cleaning. Avoid overloading and store in a dry place when not in use.
How can I track my order?
Once your order is shipped, we will send you a tracking number via email.
Are your products eco-friendly?
We are committed to sustainability and use eco-friendly materials and processes where possible. Our goal is to minimize our environmental impact while maintaining product quality.
How can I contact customer service?
Our customer service team is available Monday through Friday from 9 AM to 5 PM. You can reach us by phone/ WhatsApp at +65 8222 9767.
How to reset luggage lock?
Set the dials to your current combination, press and hold the reset button (usually with a pen), set your new code, then release the button to lock it in.
Where to buy luggage in Singapore?
You can buy quality luggage in Singapore at Flyco Bags, offering a wide range of styles and sizes for every traveler.
How to measure luggage size?
Measure the height, width, and depth of your luggage from the outermost edges, including wheels and handles. Add these three dimensions to get the total size.
How big is 20 inch luggage?
A 20 inch luggage is commonly regarded as cabin-size and is generally accepted by most airlines as carry-on baggage. Our 20 inch model measures L35cm x H50cm x W22cm, weighing 3.2kg, making it ideal for short trips and overhead compartments.
However, luggage size classifications and exact dimensions may vary slightly depending on the brand, manufacturer, and whether wheels or handles are included.
🎒 Discover our stylish and cabin-approved 20” luggage options here and fly with ease.
How big is 24 inch luggage?
The 24 inch suitcase is a popular mid-size luggage option, perfect for 3–5 day trips. Our 24 inch luggage measures L40cm x H60cm x W25cm and weighs 3.6kg, offering a balance of space and portability.
That said, measurements and fit can vary depending on the brand, interior design, and wheel configuration.
✈️ Explore our versatile 24” luggage collection here for stress-free packing.
How big is 26 inch luggage?
A 26 inch suitcase is ideal for longer travels or travelers who need more storage. Our 26 inch model comes in at L45cm x H70cm x W27cm, with a weight of 4.1kg, providing generous capacity without being overly bulky.
Please note, actual sizes may differ across brands or designs, especially when accounting for wheels and handles.
🧳 Check out our spacious and travel-ready 26” luggage options here to pack smart for every trip.
Shop Our Latest Luggage Collection For Your Next Travel